Ask the Library main page

If you can’t find what you need from the Library Guide, Library web pages, FAQs, or publications, Library Staff are happy to help you find and use resources and explain library procedures. You can contact us any time you have a subject or library-related question, either online with chat, by phone, by email, or just by coming to our Help desks.

Instant message a Librarian

Ask the Library

Email

This service is available
Mon-Fri, 10am - 1pm

Phone Use the 24 hour Information and Renewals service.

Suggestions, Compliments, Complaints form.

Electronic Services Troubleshooting Form

UCEEL Online help form

Liaison Librarians can also offer help in developing your information literacy skills to help you find and use resources more effectively.

The Centre for Academic Success gives advice and runs workshops and one-to-one tutorials for students on a variety of study skills topics. We also provide English support in various forms for international students.

Please select the Birmingham City University
Library you would like the request to be sent to:

Bournville	Margaret Street
Conservatoire	*Mary Seacole Library*
Gosta Green	*Millennium Point*
Kenrick Library	Vittoria Street

We aim to provide a response within 24 hours.
Our response may be delayed during
University closure periods.

Help Yourself

Self Service options. Borrow and return items using self service.

Your Account.
Manage your library loans and pay your fines through the Library widget on iCity.

Online renewals Renew your loans.

Check your student email account for reminders.

FAQ's.
Frequently Asked Questions about Library and Learning Resources and finding resources.

Virtual Tours.
Take a tour of each of the Birmingham City University Libraries virtually!

Use My Assignment Planner. to help you manage your work.

Guides and Publications.
Guides and Handouts providing information about locating general and specific information at the libraries.

General Resources. Links to useful internet resources.

What’s New. Latest Library and Learning Resources news.

You said, We did. See our responses to your feedback.

Library Twitter. See the latest tweets from us.

Library RSS Feed. What's New items in RSS format.

Electronic Resources Blog RSS Feed.
All the latest Electronic Resources news via a blog.