Accessibility

Contact Us  

Ask the Library   I    Suggestions, compliments, comments, complaints   I   Liaison Librarians : request for assistance. 
 I   Change of address    I    Request your library PIN online   I   Online Order Form (Birmingham City University staff Only)

RENEWAL SERVICE (By telephone):

Ring  0121 331 5278 for the 24 hour Renewals Service. You will need your borrower number and PIN to renew items. Your borrower number is printed on your ID Card. When prompted enter the numbers only - not the letters. Remember to make a note of your new return dates.


HELP DESKS 

Help desks/points are open whenever the libraries are staffed. Here is a list of  telephone numbers for our various site libraries:

Bournville Bournville Centre for Visual Arts, Linden Road, Birmingham B30 1JX 0121 331 5756
Conservatoire Paradise Place, Birmingham  B3 3HG 0121 331 5914
Gosta Green Corporation Street, Birmingham, B4 7DX 0121 331 5860
Kenrick Library Franchise Street, Perry Barr, Birmingham, B42 2SU 0121 331 5289
Margaret Street College of Art, Margaret Street, Birmingham B3 3BX 0121 331 5977
Mary Seacole Library Westbourne Road, Edgbaston, Birmingham, B15 3TN 0121 331 7071
Millennium Point Learning Centre Millennium Point, Curzon Street, Birmingham B4 7XG 0121 202 2500
School of Jewellery Vittoria Street, Birmingham, B1 3PA 0121 331 6470

 

CONTACT FORMS

You can fill out a form now, and contact us online. Please click on the relevant heading below, which will take you to the right page:

Suggestions, compliments, comments, complaints

We are interested here in what you have to say about our services and your experiences of using them. Here is a form for you to fill in and send to us, with an opportunity to receive a reply.

Liaison Librarians : request for assistance.

This section will list those liaison librarians who can be contacted online. You can contact them, for example,  if you wish to ask for their assistance in an subject enquiry, or if you want the library to order a particular book ; and your comments will be e-mailed straight to them.

Please select from the following drop down menu:

A comprehensive list of library staff their duties, email addresses and telephone numbers can be found here.

Change of address

It is important we have your correct address at all times as inter-library loans, resevations, recalls, overdues stationery is sent to library users via the Royal Mail.

Request your library PIN online

To access UCEEL (Digital Library) or use our self service options (renewal of items, placing reservations, checking your borrowing record, using our self issue unit) you will need a library PIN. Users may request their PIN via the above link. We shall send your PIN to you via the Royal Mail. Please ensure you inform us of any change of address as we will send your PIN to the address we currently hold on our system.

Online Order Forms (Birmingham City University staff Only)

To help enable academic teaching staff to order items for the Library, we have created online order forms which after completion can be sent to the relevant Liaison Librarian for consideration. Please ensure ALL item details have been supplied correctly before sending your order to us, otherwise the form(s) will not be submitted and you will be asked to re-submit the missing information.

Please remember this service is ONLY AVAILABLE TO LECTURING STAFF

BIAD
Birmingham City Business School
Birmingham Conservatoire
Birmingham School of Acting
Computing 
Education
English
Health (City North)
Health (City South)
Law
Media
Millennium Point
Property, Construction and Planning (PCP)
Psychology
Social Sciences

 

This page last updated by John McMullan.